Contact Us

Live Chat Availability

Monday - Thursday 9AM - 4PM PST

Friday 9AM - 12PM PST


Phone Support Availability

Monday - Thursday 9AM-4PM PST

Friday 9AM - 12PM PST 

Customer Support Line 888-837-5230 

Rocklin Local Boutique Line 916-435-3044


All Customer Support is Closed on Saturdays & Sundays

We are closed for all major holidays, so that our employees can enjoy time with their families.

Our Customer Support Team is located in Rocklin, CA, USA.

Our Customer Support would be happy to assist you with any questions on ordering and placing orders via Live Chat or Phone Call. Customer support is available via email as well.
Phone lines do become busy so please be patient and you can leave a message we will get back to you as soon as possible.
All phone calls, chats or emails will be answered in the order in which it was received.



Customer Service:

Returns Department:

Free Personal Shopper:

Media & Public Relations - Jennifer Kirk at

Marketing and or new product

We have recently closed our local brick & mortar store and now have corporate headquarters only for our shipping/receiving department as well as our customer service department. We are solely focused on our ecommerce at this time.




Rocklin & Granite Bay locations

Posh Paws Grooming & Daycare

Monday - Friday 8AM - 6PM

Saturday - 7:30AM - 3PM

Sunday - CLOSED

Book Appointments online here:

Phone Number : 916-899-6770

If you have any questions regarding Posh Puppy Boutique, do not call Posh Paws Grooming Salon as they are unable to assist in any ECommerce related questions.