Posh Puppy Boutique

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Average Customer Review: 3.5 of 5 | Total Reviews: 8 Write a review.

  0 of 0 people found the following review helpful:
Awful experience so far November 7, 2014
Reviewer: merianne sharp from beckville, TX United States  
I placed two orders within two days of each other on 10/16 and 10/18 and i still have not received shipping confirmation. The orders still say PROCESSING 20+ days later without any contact on their part concerning the orders, delays, etc. i contacted them and was sent a vague response with a link to their shipping policy which they obviously have not read.

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  0 of 1 people found the following review helpful:
Don't order from here! October 27, 2014
Reviewer: VERY dissatisfied customer. from Kansas, United States  

I ordered a costume for my dog. They then sent me an email 3 DAYS AFTER it was supposed to ARRIVE, to tell me they didn't have what I had ordered but I could chose something else.

I did.

It is now SEVEN WEEKS LATER, and I contacted them to see when I could expect my order to arrive. IT STILL HASNT EVEN BEEN SHIPPED!!

This is their response to my email: "I’m so sorry- I just saw this email. I forwarded it to our shipping manager because you should have definitely received this by now. I won’t know anything until Monday but we’re shipping everything priority so if it’s not available, we’ll have time to find you a replacement."

The only thing they did in a hurry, was take my money. We'll see if I get my product, some kind of offer as an apology, or even get my money back. Now I'm not going to have a Halloween costume for my dog, and I ordered it September 7th! Unacceptable!

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  0 of 0 people found the following review helpful:
Pink Princess Dog Costume October 24, 2014
Reviewer: Hannah from MO United States  
I ordered this costume for my dog about a month before Halloween and it said it shipped in 3-5 business days. It took closer to two weeks to ship, but was exactly what I wanted when I got it. I would definitely buy from this company again, but would suggest ordering what you need a few weeks in advance.

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  2 of 2 people found the following review helpful:
Subpar customer service July 18, 2014
Reviewer: Krystin from Jersey City, NJ  
No warning of delayed production/delivery. Very unhelpful customer service. I ordered two items two weeks prior to my puppy's first birthday. One item came within a week. When the second item did not come in time for the birthday, I contacted customer service and was told that there was an "unexpected delay in production." Customer service offered to request a cancellation of the item, which I gladly agreed to. A couple days later, however, customer service told me that they could not cancel the item or refund my money if I returned the item that was no longer useful to me because of the problem on their end. They offered me a gift certificate that would not even cover the cost of the item - as if I would purchase more items from their boutique! I will never order anything from this company again.

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  0 of 0 people found the following review helpful:
Black with Faux Leopard Carrier August 22, 2013
Reviewer: Renee Mortensen from Porterville, CA United States  
I just received my beautiful shoulder bag carrier and I LOVE IT! Its perfect for my puppy. Its very roomy and I love the comfy plush cushion for her to sit or lay on. I would totally recommend this stylish over the shoulder carrier. It's always fun shopping at Posh!

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